Appointment Reservation and Cancellation Policy


As a quality-driven biological dental practice, we follow a one-patient-at-a-time model and do not double-book. Your appointment time is reserved exclusively for you so we can provide a calm, unhurried experience focused entirely on your health and comfort.

We understand that life can be unpredictable. If you need to reschedule or cancel, we kindly ask for at least 48 business hours’ notice so we can offer that time to another patient.

Please note: "48 business hours" means two full business days, not counting weekends or holidays.

Changes & Fees

Appointments changed with less than 48 business hours’ notice, or missed entirely, are subject to the following fees (subject to change):

Appointment Time Fee per 30 min Same-Day / No-Show
Hygiene $60 $120
General Dentistry $120 $240
Specialty $240 $480

If something unexpected comes up, please call us as soon as you're able — we're always happy to work with you, and we know life happens. These fees exist not to penalize, but to help us continue offering timely appointments to all of our patients.

How to Make Changes

If you need to make a change, please call our office during business hours and speak directly with a team member.

  • Messages left after hours, or sent by text/email, do not provide sufficient notice
  • For example, canceling Friday evening for a Monday appointment is considered insufficient notice

We look forward to taking great care of you!

v. Mar. 24, 2026, SDA