tl;dr:
• 2-business-day notice
• $50 per half-hour

Dear Patient,

Although we know that unforeseen circumstances come up from time to time, it is important for patients to honor their appointments so that your hygienist, doctor, our staff, and other patients can rearrange their schedules appropriately. We never double book patients — your appointment time is reserved just for you.

If you are unable to make your appointment, we kindly request a 2-business-day notice to reschedule.

Therefore, in the unlikely event that you are unable to keep your appointment and unable to provide sufficient notice, we will review this cancellation policy with you and charge a fee to cover lost time at:

$50 per half-hour of appointment time.

If you need to reschedule an appointment for any reason, please call 48 hours in advance (not counting weekends or holidays), and speak directly to our office staff during business hours.

Leaving a message after hours or using electronic communication such as email or text will be considered a missed appointment and is subject to the same fees. So please contact one of our receptionists directly during business hours at least 48 business hours before your appointment and no fee will be charged.

Thank you sincerely for your understanding and cooperation.

Please initial & sign the Patient Information form to acknowledge and agree to these policies.